Privacy policy

1. Introduction

We at mewdiy.com ("we", "us", or "our") take your privacy seriously. This Privacy Policy explains how we collect, use, share, store, and process your personal information when you use our website, application, products, and services.

2. Collection and Use of Personal Data

Personal data refers to information that directly or indirectly identifies you. It does not include anonymized or aggregated data that cannot be linked back to an individual.

We collect and use your personal data in accordance with principles of legality, legitimacy, transparency, data minimization, and purpose limitation. We also take technical and organizational measures to protect your information.

3. What Personal Data We Collect

i. Data You Provide

We collect information that you provide when:

Creating an account
Making purchases
Contacting us
Participating in surveys or using customer support/chat tools

This may include your name, email, billing/shipping address, payment details, and authentication credentials.

ii. Data from Your Use of Services

When you use our site/app, we may collect:

Device type and unique ID
IP address and browser type
Operating system and usage logs
Location data (via IP/GPS)
Diagnostic and performance data

4. How We Use Your Personal Data

We may use your data to:

Provide and maintain services
Improve products and user experience
Conduct data analysis and research
Communicate with you (e.g., promotions, policies)
Prevent fraud and enhance security

i. Marketing and Communications

With your prior express consent, we may:

Send promotional content
Share limited personal data with partners for marketing
Customize your user experience

You may withdraw consent at any time by contacting us.

5. Cookies and Similar Technologies

Cookies are small data files stored in your browser. We use cookies and similar technologies to:

Personalize content
Analyze usage
Improve security
Measure ad performance

Please refer to our Cookie Policy (if available) for specific details.

6. Disclosure of Personal Data

We may share your personal data with:

Strategic partners (for service provision or co-marketing)
Affiliates, in the case of business transfers (e.g., merger, acquisition)
Government or legal authorities when required by law or regulation

We do not sell your data to third parties for their own marketing purposes without your consent.

7. Data Transfers and Legal Basis

i. Legal Obligations

In compliance with GDPR (for EEA users), our processing may be based on:

Consent (Article 6(1)(a))
Contractual necessity
Legitimate interest
Legal obligations

ii. Cross-Border Transfers

Your data may be stored or processed outside your country of residence. By using our services, you consent to such transfers. If you disagree, please stop using our services.

8. Your Privacy Rights

You have the right to:

Access, correct, or delete your data
Restrict or object to processing
Receive a copy of your data in a standard format
Lodge a complaint with a data protection authority

To exercise your rights, please contact us. We may need to verify your identity before processing your request. We aim to respond within 30 days.

9. Data Security and Retention

We use administrative, technical, and physical safeguards to protect your data. We retain personal data only for as long as necessary to fulfill the purposes outlined, unless longer retention is required by law.

10. Third-Party Links and Services

Our website/app may contain links to third-party websites and services. These are governed by their own privacy policies, and we are not responsible for their practices or content. Please review their terms before using.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our services after changes signifies your agreement. If you do not accept changes, you should discontinue use and contact us to close your account.

12. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact us at:

📧 Email: winpet@mewdiy.com
🌐 Website: https://mewdiy.com